IAZ - Inventar zur Erfassung der Arbeitszufriedenheit (de)

Kanning ( U. W. )
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Hogrefe, Germany 
Ages 16+. Areas of application are employee surveys, evaluation, organizational development/change management, personnel development, leadership (e.g. assessment of satisfaction with leadership behavior by employees or assessment of satisfaction with employees by managers), performance appraisal, internal personnel selection, research. It can be conducted in both individual and group settings. The IAZ can be used across industries, but is not suitable for the study of self-employed individuals. 
The IAZ is a self-evaluation instrument for the differentiated recording of job satisfaction. A long version with 94 items and an economic short version with 8 items are available. The long version measures 14 facets (primary scales) of job satisfaction, which can be assigned to 8 areas: 1. work tasks (satisfaction with work tasks), 2. general conditions (satisfaction with working time, workplace, remuneration), 3. development opportunities (satisfaction with development opportunities), 4. Leadership (satisfaction with employee orientation, task orientation of the manager), 5. colleagues (satisfaction with collegiality, performance), 6. employer (satisfaction with employer), 7. customers (satisfaction with cooperation, feedback), 8. employees (satisfaction with performance/collaboration, feedback). In the evaluation, a secondary scale General Job Satisfaction (AAZU) is also formed as a global measure. If an individual area cannot be assessed by the respondent (e.g., because there is no customer contact), the corresponding section of the questionnaire can be skipped. The short version only records general job satisfaction (AZU). In the short version, too, up to two questions that are not appropriate due to the work activity can be skipped.Evaluation and interpretation are both raw value-based and norm value-based: On the basis of the raw values (mean values of the scores per scale), an assessment of the absolute satisfaction of a person is possible, i.e., the determination of whether a person under investigation is dissatisfied, neutral in attitude, or satisfied. On the basis of the norm values, an assessment of relative satisfaction is possible, i.e. the determination of whether an examined person is below average, average or above average satisfied in comparison to the norm sample. Evaluation materials are available both for the evaluation of individual questionnaires and for group evaluations across several questionnaires (assessments of employees from one or more teams). 
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